The nurse is incorporating nonverbal communication with verbal communication when explaining the treatment plan for a child with juvenile diabetes. What should the nurse do to communicate effectively with this family?
A) Relax; maintain an open posture, with the arms crossed.
B) Sit opposite the family and lean forward slightly.
C) Use eye contact sparingly to avoid embarrassment.
D) Speak a verbal yes or no; do not use head nods.
Ans: B
Guidelines for appropriate nonverbal communication include the following: sit opposite the family and lean forward slightly; relax: maintain an open posture, with the arms uncrossed; maintain eye contact; and nod your head to demonstrate interest.
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