The most important reason for offering a reflecting comment is

a. to let the client know that s/he is understood

b. to show the client how competent the practitioner is.
c. to avoid reflecting feelings.
d. to diagnose the client.


a

Social Work & Human Services

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John Gottman conducted a 12 year study of gay and lesbian couples. Which of the following sums up his findings?

A. When it comes to emotions, gay and lesbian couples may operate with very different principles than straight couples, who could learn a lot from gay and lesbian relationships B. There are no cultural differences between gay/lesbian couples and straight couples that cannot be accounted for by oppressive politics C. Gay male couples are more monogamous than straight couples both statistically and emotionally D. Lesbian couples are slow to develop and less likely to last

Social Work & Human Services

People who burn out

a. typically strive to set realistic goals in order to avoid frustration. b. tend to experience feelings of helplessness and hopelessness. c. tend to "work smarter" rather than working harder. d. work at conquering feelings of helplessness, since such feelings lead to frustration and anger.

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Performance Appraisals are overvalued as a way to develop staff.

Answer the following statement true (T) or false (F)

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According to Hasenfeld, the first step in the program development process is:

a. Marshal support for program development b. Solicit the financial resources you need to initiate the program c. Articulate the problem, and translate it into what clients need d. Describe the purpose (or overall goal) of the proposed program

Social Work & Human Services