A likely behavior of a customer with inquisitive style is intermittent eye contact.
Answer the following statement true (T) or false (F)
True
People behaving in inquisitive or rational style often exhibit intermittent eye contact. As a customer service professional, you should also make eye contact while actively listening.
You might also like to view...
In countries, like Japan and much of Europe, fewer differences between the amount of income reported to stockholders and that reported to the taxing authorities exist than in the U.S
a. True b. False Indicate whether the statement is true or false
Which of the following capital budgeting techniques measures how long it will take to recover the initial cash outlay of an investment?
a. Net present value
b. Discounted cash flows
c. The internal rate of return
d. The payback period
Advantages to leasing a car instead of buying one are that you need less of a down payment and that you do not need to worry about finding a buyer for your car when the lease is over
Indicate whether the statement is true or false.
When the reorder point r exceeds Q*, the difference is
a. safety stock. b. one or more outstanding orders. c. surplus inventory. d. backorders.