A knowledge management system should help an organization:
a. promote innovation by encouraging the free exchange of ideas
b. improve customer service by reducing response time
c. increase revenue by reducing the delivery time for products and services
d. improve employee retention rates by rewarding employees for their knowledge
Ans: c. increase revenue by reducing the delivery time for products and services
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The goal of prospecting is to build a prospect base made up of current and potential customers
Indicate whether the statement is true or false
What information does a master production schedule provide that an aggregate plan does not?
A) Expense information for the planning period B) Revenue information for the planning period C) Specific product family production information D) A specific machine schedule for each order
Creditors of Northern Hydraulics file an involuntary bankruptcy petition against the company and the petition is approved. What is true of Northern Hydraulics?
A) Northern Hydraulics has at least $10,425 in debts. B) There are at least 12 creditors. C) A custodian has automatically been appointed. D) It must make all the filings necessary under a voluntary petition.
The Age Discrimination Act: A) applies to employers with 20 or more employees
B) applies to employees who are 40 to 75 years old. C) is enforced by the EEOC. D) All of the above