The first two dimensions of credibility discussed by all writers are
a. goodwill and trustworthiness.
b. dynamism and sagacity.
c. competence and trustworthiness.
d. probity and objectivity.
C
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It is important to understand and respond appropriately to cultural differences. This begins with
a. taking the initiative to learn about the culture's traditions. b. working through preconceived cultural biases and understanding where they came from. c. recognizing the value of difference and how culture influences communication. d. learning culturally sensitive communication strategies to persuade a particular audience.
What is a detailed, step-by-step description of precisely what a trainee should do and know to perform a particular skill?
a. Task analysis b. Objective development c. Training presentation d. Dissonance resolution
________ is any communication between organizational members that implicitly or explicitly provides task guidance, personal evaluation, or other guidance
Fill in the blank with correct word
Empowerment means that in hierarchical structures, leaders must be open to genuine and participative involvement of all members
Indicate whether this statement is true or false.