Which service is provided by the public relations firms when the management is counseled on ways to achieve official and public support?
a) Community relations
b) Event management
c) Crisis communication
d) Marketing communications
a
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In modern studies of conflict, conflict styles originate:
a. In a continuum that moves along a single dimension. b. In two distinct dimensions that create a grid with those styles. c. a and b are true. d. None of the above.
In an encounter, which of the following issues are being negotiated?
a. Gender, status, power, and politeness b. Gender and status only c. Power and politeness only d. Gender and politeness only
In organizational communication, the term "structure" refers to:
a. The times specified to begin, end, and take breaks during the work day. b. The set of procedures, relationships, and practices that establish predictable routines for members. c. The property owned by an organization. d. The seating arrangement at executive board meetings.
Two criteria for material used to support an informative speech are that it be effective and efficient.
a. True b. False