Which indicates the final activity in continuously enhancing communication skills?
1. Think about the goals of the communication.
2. Develop an appropriate and thoughtful response.
3. Decide how to say what you want conveyed.
4. Ensure the communication was understood.
4
Explanation: 1. Ensuring all parties understood the communication is the last step since it involves evaluation.
The others are earlier steps. Thinking about the goals is assessment, and both deciding how to
say the message and developing the response are implementations.
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