What is NOT a best practice for crisis communication efforts on social media?
A. creating a social media component for the crisis plan
B. setting up the necessary listening and monitoring strategies
C. identifying where the crisis first started
D. taking a break from social media and let the audience take over the conversation
D. taking a break from social media and let the audience take over the conversation
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Nonverbal cues, such as head nods, bored looks, or heightened attentiveness provide ________ to the
speaker from the audience. Fill in the blanks with correct word
According to research findings about defensiveness, when one person in a dyad acts in a defensive manner
a. a counterattack is appropriate. b. the partner will be supportive. c. a defensive spiral usually results. d. perceptions are not realistic. e. self-disclosure usually takes place.
Which of the following has NOT been posed as a metaphor for theories?
A) maps B) lenses C) mirrors D) nets
Sensational stories that do not serve the democratic function of journalism are known as
A. broad sheets. B. soft news. C. wire services. D. hard news.