According to Friedlander and Brown’s (1974) “Approaches to Organization Development” model, there are two basic targets of change interventions. What are they? What are the intervention outcomes? Give examples of each target of intervention.
What will be an ideal response?
Friedlander and Brown’s model’s targets of interventions are people and technology. The people approach combines people with organizational processes and the outcome is human fulfillment. Technology is combined with organizational structures and the outcome is task accomplishment. They call the people target the “human-processual approach,” which refers to organizational processes such as communication, decision-making, and problem solving. They call the technology target the “techno-structural approach,” which refers to task methods, job design, and organizational design.
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Indicate whether the statement is true or false
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