In a resume, it is better to state, "Improved client relations by 56% in two years" than, "Helped improve customer relations" because:

A. It is better to be more specific
B. The wordier the better
C. It is best to describe performance in measurable amounts
D. A and C
E. B and C


D

Communication & Mass Media

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Professor Plum begins an interaction with his class using negative behavior. During the course of the interaction, he switches to positive behavior. Prof. Reibolt started an interaction with his class using positive behavior; but, he switched to negative behavior. How would the Loss-Gain Effect explain how the class would feel about Prof. Plum compared to Prof. Reibolt?

A. The class would not be attracted to either person due to an inability to predict behavior. B. The class would not be attracted to either person due to a dislike for any negativity in interaction. C. The class would be attracted to Professor Plum because the students' expectations were exceeded. D. The class would be attracted to Professor Reibolt because impressions are formed early in interactions.

Communication & Mass Media

Chinatown in San Francisco is a useful example of contested cultural space

a. because of the history of conflict to resist the displacement of Chinatown. b. because people from different cultures frequent Chinatown. c. because there is a blend or mix of cultures in Chinatown. d. because Chinatown is an authentic cultural space.

Communication & Mass Media

A _____ outline would be best for use while presenting a speech

a. formal b. speaking c. key-word d. working

Communication & Mass Media

Decipher the following. Oxacillin 750 mg IV q.8.h.

What will be an ideal response?

Communication & Mass Media