In a college classroom, a speaker should have a word-for-word manuscript of the speech to use as a back up in case of forgetting specific words or phrases
Indicate whether the statement is true or false
false
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Which of the following statements best describes an instrumental style of communication?
a. a style where the quantity of talk is not emphasized b. a style where the quantity of talk is accented c. a style where messages are constructed to influence others and maintain one's face d. a style where messages are receiver and process oriented
If people engage in gunnysacking, it means that they ______.
A. try to accommodate the other person’s needs over their own to resolve the issue B. insult the other person in ways that they know will be especially hurtful C. store up many small issues over time, ultimately bringing them all up during one conflict D. try to resolve a conflict by giving up part of their needs so that both parties win something
Men and women tend to show distinctly different styles and behaviors when listening, but they generally act in these customary ways only when listening to members of the opposite sex
Indicate whether the statement is true or false.
What is (are) the negative effect(s) of conflict?
A. Conflict decreases the ability for groups to understand the issues. B. Conflict interferes with member motivation. C. Conflict can split a group apart. D. All of these answers are correct. E. None of these answers are correct.