Evaluating employees is a skill that can only be developed by doing it.
Answer the following statement true (T) or false (F)
False
Managers should receive training in the evaluation process, and they should be evaluated on how effectively they handle the responsibility.
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One good way to check your perception about a nonverbal cue to determine if your interpretation is correct is which of the following?
A. assuming that the nonverbal is universally understood B. paraphrasing C. acting as if you did not notice the nonverbal D. tell the other person to use a different nonverbal
In conducting horizontal analysis, it is important to focus attention on the changes in
a. the composition of the statements. b. dollar amounts and their percentages. c. dollar amounts. d. percentages.
The goal of optimization in revenue management is to identify a tactic
A) using forecasts of customer behavior that will be most effective. B) using linear regression that will maximize revenue. C) using linear regression that will minimize cost. D) that will not have to be altered.
A substitute product of most concern for a cable TV distributor is
A) satellite TV. B) broadcast TV. C) satellite radio. D) the Internet. E) terrestrial radio.