A(n) ________ is a methodology that analyzes a past project event to determine what worked and what didn't, develops lessons learned, and creates an action plan that ensures lessons learned are used to improve management of future projects.

Fill in the blank(s) with the appropriate word(s).


retrospective

A retrospective is a methodology that analyzes a past project event to determine what worked and what didn't, develops lessons learned, and creates an action plan that ensures lessons learned are used to improve management of future projects. The major goals of retrospectives are to reuse solutions and stop repetitive mistakes across the organization.

Business

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Many firms are reluctant to invest in great service, largely because ________.

A. it takes time and patience before a return on the investment is noticeable B. of the inseparability and perish ability of services C. it is difficult to change employees' actions D. a service's quality can only be as good as that of the provider himself or herself E. consumers usually are not aware that they are receiving great service

Business

Which of the following terms refer to the overturn of verdict when jury misconduct is detected?

A) remittitur B) judgment notwithstanding the verdict C) motion for summary judgment D) motion for judgment on the pleadings

Business

Lindenmuth Corporation is conducting a time-driven activity-based costing study in its Order Fulfillment Department. The company has provided the following data to aid in that study:Lindenmuth CorporationOrder Fulfillment DepartmentData InputsResource Data:   Number of employees 28 Average salary per employee$38,400 Weeks of employment per year 50 Minutes available per week (40 hours × 60 minutes) 2,400 Practical capacity percentage 80%?Activity Data:Processing OrdersPreparing DeliveriesHandling ReturnsMinutes per unit of the activity202646?Cost Object Data:Customer ACustomer BCustomer CNumber of orders processed31198Number of deliveries prepared18107Number of returns handled111?On the Customer Cost Analysis report in time-driven activity-based costing, the total cost

assigned to Customer C would be closest to: A. $155.20 B. $72.80 C. $64.00 D. $18.40

Business

In a ________ case, the defendant acknowledges that some discrimination may have occurred but argues that the same hiring decision would have been reached even ignoring the discrimination.

A. quid pro quo B. mixed-motive C. reasonable accommodation D. prima facie E. disparate impact

Business