Considerable planning must be done before the go-live event. Which should the implementation plan before this occurs? Select all that apply.
A) Implementation strategy is determined.
B) Decisions must be made regarding what information will be backloaded or preloaded.
C) Support schedule is developed.
D) Evaluation procedures are addressed.
E) Procedures must be initiated to approve all mandatory overtime.
A) Implementation strategy is determined.
B) Decisions must be made regarding what information will be backloaded or preloaded.
C) Support schedule is developed.
D) Evaluation procedures are addressed.
E) Procedures must be initiated to approve all mandatory overtime.
Explanation: A) It must be determined whether implementation will be staggered, modular, or occur all at once.
B) Decisions must be made regarding what information will be backloaded or preloaded into the system before the go-live date.
C) On-site support is often necessary around the clock during the initial go-live or conversion phase. Support personnel may include vendor representatives, information system staff, and other members of the implementation committee.
D) Satisfaction questionnaires and a method for communicating and answering questions during the go-live conversion should be provided.
E) Approving mandatory overtime is not an activity to be addressed before the go-live event.
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