Answer the following statements true (T) or false (F)
1. Functional congruence refers to how well something with an environmental purpose fits into the service setting.
2. Signs always convey their messages through the use of symbols.
3. The attire of the hospitality organization’s employees is part of the environment.
4. Two guests who have different cultural values and beliefs may respond differently to the same service environment.
1. False
2. True
3. True
4. True
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A copyright is a federal grant of the exclusive right to the reproduction and sale of a literary, artistic, or musical composition for life plus 70 years after the death of the holder
a. True b. False Indicate whether the statement is true or false
Excerpts from a cost-volume-profit analysis indicate fixed costs of $30,000, a variable cost per unit of $36, a selling price of $60, and a sales level of $125,000 . The targeted level of profit must be
a. $20,000. b. $50,000. c. $95,000. d. $75,000.
One dimension of an intractable conflict is ________-the degree to which the conflict invades the social and private lives of people.
Fill in the blank(s) with the appropriate word(s).
Directness in communication is associated with ______ cultures.
A. high-power distance B. ambiguous C. collectivist D. individualist