An advantage of attempting to persuade through writing (vs. face to face) is that you can think through your purpose and prepare a more thoughtful and controlled message
Indicate whether the statement is true or false
True
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The process of instituting ongoing small, incremental improvements in all parts of an organization is called
A. MBO. B. reengineering. C. radical innovation. D. MBWA. E. continuous improvement.
Which of the followingterms refers to discretionary behaviors that benefit the organization but are not formally rewarded or required?
A. Organizational commitment B. Organizational citizenship C. Affective commitment D. Normative commitment E. Subjective responsibility
The______________________________relates to the time periods involved in completion of the event.
Fill in the blank(s) with the appropriate word(s).
Annette entered into a contract with a local truck dealer to have a new truck delivered to her daughter, Sue, as a graduation present. In this contract, Sue is:
A) an incidental beneficiary. B) a donee beneficiary. C) a creditor beneficiary. D) an assignor.