Which of the following statements is true of frequent-shopper programs?
A. It is clear that CRM programs increase customer spending and loyalty.
B. The advantages of frequent-shopper programs are unlimited.
C. It is easy to make changes in CRM programs.
D. Frequent-shopper programs are inexpensive to implement and manage.
E. It is hard to gain competitive advantage with CRM as programs can be duplicated.
Answer: E
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Which of the following components of internal control consist of work performed by internal and external auditors?
A) monitoring of controls B) information systems C) control procedures D) control environment
A professional malpractice insurance protects professionals against liability caused by personal negligence
Indicate whether the statement is true or false
Answer the following statement(s) true (T) or false (F)
1. In order for HR departments to take on a value creation role to support corporate and business unit strategy, they must change and develop into a high-performance system for TM. 2. Corporate culture is based on the KSA requirements of all jobs in the company. 3. Investing in human capital is one of the most significant expenditures for corporations. 4. Social networks (e.g., Facebook and LinkedIn) are excellent and have no drawbacks for use in a talent management program. 5. In spite of the multiple definitions of talent management, they all have in common that to gain competitive advantage in the marketplace an organization’s talent in its employees must be managed effectively.
Jack, an employee of Desert Sky, Inc, has gross salary for May of $16,000
The entire amount is under the OASDI limit of $117,000 and thus subject to FICA. He is also subject to federal income tax at a rate of 24%. Which of the following is a part of the journal entry for accrual of the employer payroll taxes? (Assume a FICA-OASDI Tax of 6.2% and FICA-Medicare Tax of 1.45%.) Jack's income to date exceeds the FUTA and SUTA tax income limits. A) credit to Salaries Payable for $16,000 B) debit to Cash for $11,256.00 C) debit to Employee Income Taxes payable of $3,840.00 D) credit to FICA-Medicare Taxes Payable of $232.00