We have all experienced the endless wait for repair technicians to show up at our house
If the cable company would provide an estimate of "Your installer will arrive at your house between 2 pm and 3 pm on Wednesday," instead of "Your installer will arrive at your house between 8 am and 5 pm on Wednesday," we would be impressed with their service and their:
A) performance quality.
B) delivery speed.
C) delivery reliability.
D) delivery window.
Answer: D
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