The process of looking for ways to improve the patient experience in the medical office is called
A. quality improvement.
B. customer service.
C. risk management.
D. customer satisfaction.
A.quality improvement.
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The respiratory therapist in the ICU is called to assess a patient with ARDS. The patient is SOB. The x-ray shows "white" chest radiograph and the PAO2 is 60 mm Hg on an FiO2 of 100%. Which of the following is indicated?
a. Shunting b. Alveolar hyperventilation c. Decreased CO2 d. Perfusion impairment
When a dash (-) appears at the end of a code in the ICD-10-CM index, it indicates that __________
a. additional character(s) are required b. an encounter is for outpatient care c. seventh character(s) must be reported d. the dash is reported as part of the code
Which of the following abbreviations means "right eye"?
OC OD OS OU
A Bier block is used for upper extremities; no tourniquet is necessary
Indicate whether the statement is true or false.