Which of the following is found in the file section of the policy and procedure manual?
A. The length of time records are retained
B. The staff responsible for transferring files
C. Information to be given to new patients
D. Preferred greeting for answering the phone
Answer: A
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Which of the following is NOT one of the recommendations/cautions for the medical assistant's responsibility with office management? a. Petty cash should not be available. b. Never make promises regarding what the physician can do for the patient
c. Relay any dissatisfied patients' comments to the physician. d. Log and return telephone calls promptly.
_______________ metabolism is the first stage of metabolism and does not require oxygen
Fill in the blank(s) with correct word
One of the AMA medical ethics standards is "Work to improve the _________ ."
a. environment b. community c. profession d. pay for services
A small Midwest hospital has isolated what is strongly suspected to be Bacillus anthracis from three different individuals who are postal employees. The department supervisor should
A) notify the local and state public health departments. B) send the organisms to a reference laboratory for confirmation. C) report the organism and notify the infection control department. D) destroy the organisms to prevent exposure.