Which of the following would NOT be useful in building the intercultural skills of tourists?

A. practice speaking up when you do not understand something
B. gathering knowledge about the culture before one visits
C. learning about local customs that may affect communication during your visit
D. learning a few words of the local language


Answer: A

Communication & Mass Media

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Describe how to give an effective demonstration speech using presentation aids Which of the following is true about eye contact and presentation aids?

A. visual aids can tempt speakers to avoid making eye contact with the audience B. eye contact is not important when explaining presentation aids C. done properly, presentation aids are more interesting than what the speaker is saying D. all of these choices E. none of these choices

Communication & Mass Media

You arrive at a mall you have never visited before. You are not sure where your favorite store is located

You approach a mall employee at an information kiosk to ask for directions, because you have received direction at other information kiosks before. This example illustrates the fact that we interpret our perceptions based on A) closure. B) past experiences. C) complementarity. D) similarity. E) proximity.

Communication & Mass Media

Which of the following statements best describes an instrumental style of communication?

a. a style where the quantity of talk is not emphasized b. a style where the quantity of talk is accented c. a style where messages are constructed to influence others and maintain one's face d. a style where messages are receiver and process oriented

Communication & Mass Media

In order for an after-dinner speech to be effective, it must be

a. serious. b. impromptu. c. enjoyable. d. condescending.

Communication & Mass Media