Cell phone manufacturer LZT has to choose between two options for sourcing parts: Japan-based Keiko Inc. and U.S.-based Global Tech. How can Keiko reduce the total customer cost for LZT?
A) absorbing some risk by offering a warranty
B) improving the functional aspects of the products
C) augmenting the psychological benefits of the products
D) training service personnel to improve their skills
E) investing in brand building for the products
A
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A. labor. B. natural resources. C. finance. D. human resources. E. raw materials.
In the client/server context, a(n) ____________________ is a numeric address used by clients and servers that is associated with a specific service.
Fill in the blank(s) with the appropriate word(s).
Prewritten, commercially available sets of software programs that eliminate the need for a firm to write its own software programs for certain functions, are referred to as
A) software packages. B) mashups. C) outsourced software. D) open-source software. E) service level agreements.
A company's gross profit percentage decreases from 48% to 43%. What does this mean?
A) This means that net income will be higher. B) This means that net income will be lower. C) This means that there will be a net loss. D) We cannot determine anything definite from the information given.