The family members of a patient who has just been admitted to the intensive care unit (ICU) with multiple traumatic injuries have just arrived in the ICU waiting room. Which action should the nurse take next?

a. Explain ICU visitation policies and encourage family visits.
b. Immediately take the family members to the patient's bedside.
c. Describe the patient's injuries and the care that is being provided.
d. Invite the family to participate in a multidisciplinary care conference.


ANS: C
Lack of information is a major source of anxiety for family members and should be addressed first. Family members should be prepared for the patient's appearance and the ICU environment before visiting the patient for the first time. ICU visiting should be individualized to each patient and family rather than being dictated by rigid visitation policies. Inviting the family to participate in a multidisciplinary conference is appropriate but should not be the initial action by the nurse.

Nursing

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