Which of the following is most likely to be a part of customer relationship management (CRM)?

A) a team building activity within the organization
B) a training related to a new technology used in the organization for product development
C) an annual audit conducted in the company
D) maintaining telephone call centers for contact management


D

Business

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For investments in securities accounted for by the equity method, the auditors are primarily concerned with verifying the fair value of the investments.

Answer the following statement true (T) or false (F)

Business

________ is the process of coordinating the flow of goods, information, and services among members of the supply chain.

Fill in the blank(s) with the appropriate word(s).

Business

The variance of the returns of Stock X is 62.5%, and the expected return from the stock is 18%. Calculate the coefficient of variation of the stock. (Round your answer to two decimal places.)

A. ?3.47 B. ?0.44 C. ?0.29 D. ?2.27 E. ?1.82

Business

What is considered normal and expected about the way people do things in a specific country is referred to as ________.

A. ethics B. values C. customs D. beliefs E. morals

Business