How can a supervisor use reinforcement theory to influence employee behavior?
The reinforcement theory is based on the law of effect, which holds that those activities that meet with pleasurable consequences tend to be repeated, whereas those activities that meet with unpleasurable consequences tend not to be repeated. The reinforcement theory of motivation is one of the best ways to influence and modify employees' behaviors, by rewarding favorable activities and punishing unfavorable ones.
Since the supervisor has control of the reward-and-discipline system, he or she controls the reins of the law of effect. The supervisor can:
(1) Positively reinforce favorable behavior through praise and reward.
(2) Discourage unfavorable behavior through punishment.
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