Which of the following is NOT a category on the service continuum?
A) goods-dominated products
B) service-dominated goods
C) equipment-based services
D) facility-based services
E) people-based services
B
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All other things being equal, the "best" generic competitive strategy for a company to employ is a strategy that
A. seeks to underprice rivals on comparable products that attract a broad spectrum of buyers. B. concentrates on value-conscious buyers and outcompetes rivals by offering products at attractive prices. C. seeks to differentiate product offerings from rivals by offering superior attributes that attract a broad spectrum of buyers. D. concentrates on a narrow buyer segment and outcompetes rivals by offering niche members customized attributes. E. is well matched to a company's internal situation; underpinned by an appropriate set of resources, know-how, and competitive capabilities; and difficult for rivals to match.
When interacting with the customer, it is important that the project manager
A. Allow only one person from the project team to communicate with the customer. B. Ask the customer to repeat important details. C. Speak slowly and in precise terms. D. Show the customer your knowledge on the subject by using technical terms. E. Speak the language of the customer.
T-1 frames are separated by
a. a start bit b. a stop bit c. a framing bit d. an end-of-frame byte
A group of young businesswomen wish to open a high fashion boutique in a vacant store but only if the average income of households in the area is at least $25,000 . A random sample of 9 households showed the following results. $28,000 $24,000 $26,000 $25,000 $23,000 $27,000 $26,000 $22,000 $24,000 Assume the population of incomes is normally distributed
a. Compute the sample mean and the standard deviation. b. State the hypotheses for this problem. c. Compute the test statistic. d. At 95% confidence using the p-value approach, what is your conclusion?