A well-known study by Carl Larson and Frank LaFasto concludes that "in every case, without exception, where an effectively functioning team was identified," it had
a. competent group members.
b. a clear, understandable goal.
c. a results-driven structure.
d. principled leadership.
e. external support and recognition.
b
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When an organization successfully implements a CSR campaign in an emerging market that fosters a supportive business climate leading to a reduction in unemployment, what is one of the key results for the emerging market?
a. global recognition b. increased competition for jobs c. increased economic opportunity d. happier citizens
A role that functions to encourage group members and to develop and maintain positive communication and relationships among group members is a ______.
a. task role b. subrole c. disruptive role d. social role
Aristotle referred to listeners' reason by using the term
A. logos. B. pathos. C. eros. D. ethos.
Which of the following statements is not true about relational issues and identity?
A. Identity issues do not affect relational messages. B. Every statement carries a relational message. C. Relational interests carry more urgency than topic interests. D. We each translate or interpret relational messages differently. E. Our relational interests are triggered in reaction to another person's behavior.