The first step in managing conflict is to define the conflict
a. true
b. false
b
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Four physiological tests are frequently used to measure the affective dimension. All of the following are physiological tests except:
a) Pupilometer test b) Galvanic skin response c) Brain wave analysis d) EKG
All of the following are stages of perception EXCEPT
A) sensing. B) organizing. C) interpreting. D) planning. E) All of the answer choices for this question are stages of perception.
How people can experience public speaking anxiety?
A. Literature on communication and precise B. Positive self-suggestion C. Communication apprehension D. Comfortable and confident E. Physical effects of fear
A woman who wears ripped jeans and a t-shirt to her job in an office where suits are expected would be considered:
a. ethnocentric. b. part of a subculture. c. in depenetration stage. d. deviant.