List the five steps in the discipline model and briefly explain each of the steps.

What will be an ideal response?


Step 1. Refer to past feedback. Remind the employee of the previous warning/counseling and let them know they have broken the rule.
Step 2. Ask why the undesired behavior was used. Give the employee a chance to explain why they have chosen to continue to act in an undesirable behavior in order to get all the facts and to choose a fitting discipline.
Step 3. Give the discipline. If the employee does not have a good reason for continuing the undesired behavior, choose a fitting discipline.
Step 4. Get a commitment to change and develop a plan. Try to get a commitment from the employee to refrain from using the undesirable behavior in the future and a make a plan for the employee to follow in order to refrain from the undesirable behavior.
Step 5. Summarize and state the follow-up. Summarize the discipline and state the follow-up disciplinary action to be taken.

Business

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What will be an ideal response?

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