What are the roles and functions of middle-level managers and first-line supervisors?
What will be an ideal response?
The functions of middle-level managers include:
Inspecting assigned operations
Reviewing and making recommendations on reports
Helping to develop plans
Preparing work schedules
Overseeing records and equipment
Overseeing recovered or confiscated property
Enforcing all laws and orders
The role of the first-line supervisor is to get his or her subordinates to do their very best. This involves a wide variety of activities. There are ten tasks that are considered to be the most important for sergeants:
Supervising subordinate officers in the performance of their duties
Disseminating information to subordinates
Ensuring that general and specific orders are followed
Observing subordinates in handling calls and other duties
Reviewing and approving various departmental reports
Listening to problems voiced by officers
Answering backup calls
Keeping superiors apprised of ongoing situations
Providing direct supervision for potential high-risk calls or situations
Interpreting policies and informing subordinates
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