Compare and contrast a critical incidents approach and a hypothetical situations approach with questioning.

What will be an ideal response?


Answers will vary.

Communication & Mass Media

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Social responsibility is widely recognized today as:

a. an essential cost of doing business in the USA. b. globally impossible. c. a scam to get shareholders to believe their investment is sound. d. the "green bandwagon" of involvement in environmental issues.

Communication & Mass Media

________ is the conflict management strategy that can be characterized as "I lose–You lose."

a. Compromising b. Collaborating c. Competing d. Avoiding

Communication & Mass Media

You would probably want to use the word "tax" instead of "revenue enhancement" or "wage-based premiums" when delivering a speech because "tax" is more _______

a. formal b. active c. familiar d. specific

Communication & Mass Media

In a persuasive speech, it is effective to make a final plea to get your audience to perform a specific action

Indicate whether the statement is true or false.

Communication & Mass Media