Alexander's book entitled A Pattern Language: Towns, Buildings, Construction made a huge impact on ________
A) object-oriented design
B) modern architecture
C) architectural design
D) building governmental structures
A
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______ is having skills in perceiving, empathizing with, and reacting appropriately to the emotions of others.
A. Self-awareness B. Self-management C. Social awareness D. Relationship management
Answer the following statements true (T) or false (F)
1. Return on investment measures the profitability of an investment center but not the efficiency in using its assets. 2. The return on investment formula focuses on the amount of operating income earned before considering other revenue and expense items, such as interest expense. 3. The return on investment of a company is a measure of profitability and efficiency. 4. The return on investment of a company can be improved by either increasing average total assets or decreasing operating income.
Conflict management models have been criticized because they use the ________ as the unit of analysis?
a. Organizational system b. Group c. Individual d. Personality 13
Gigi, the general manager of Orchard Wealth Bank, is confident that her loan officers share the same values and mission of the company. She empowers her employees to make their own decisions on loan applications because she has provided extensive training. She also has a weekly “morning meeting” to share important information about the company to help facilitate their decision-making processes. Gigi is practicing
a. High-involvement management b. Positive organizational behavior c. Ethical organizational behavior d. Super leadership