Imagine you are CEO of a local hospital. Which policies and procedures would you develop and deploy in order to facilitate superior strategy execution?
What will be an ideal response?
Well-conceived policies and operating procedures that your hospital could develop and deploy in order to facilitate strategy execution could be among the following:
• Provide top-down guidance regarding how primary healthcare and support activities and tasks need to be done: policies and procedures represent a store of organizational or managerial knowledge about efficient and effective ways of doing things-a set of well-honed routines for running the company.
• Help ensure consistency in how execution-critical primary healthcare and support activities are performed: Policies and procedures serve to standardize the way that activities are performed. This can be important for ensuring the quality and reliability of the strategy execution process.
• Promote the creation of a work climate and culture among primary healthcare and support staff that facilitates good strategy execution: A company's policies and procedures help to set the tone of a company's work climate and contribute to a common understanding of "how we do things around here."
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