Which of the following is an accurate statement about nonverbal communication?
a. Nonverbal communication does not impact verbal communication.
b. Nonverbal communication is perceived as more honest than verbal communication.
c. Nonverbal communication is less believable than verbal communication.
d. Nonverbal communication behaviors are consistent across cultures.
e. Nonverbal communication only occurs consciously.
Answer: b. Nonverbal communication is perceived as more honest than verbal communication.
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Two of Donovan's subordinates have been fighting over responsibilities for months. Donovan decides to settle the dispute "once and for all" and he sends a memo out to each subordinate providing a resolution to the problem. According to media richness theory, Donovan's actions are
A. effective communication, because a rich medium was matched with an ambiguous task. B. effective communication, because too few cues would be available to capture message complexity. C. a communication failure, because excess cues would cause confusion and surplus meaning. D. a communication failure, because too few cues would be available to capture message complexity
Which guideline is NOT true for using notecards successfully?
A) You should plan your notecards according to logical blocks of material. B) You should number your notecards. C) Your notecards can include delivery cues. D) You should write out your entire introduction and conclusion. E) You should write only on one side of your notecards.
Commitment to a cause, reputation, and occasion are situational elements that help you __________.
A. select a topic B. create demographics C. analyze the audience D. make a strategic decision
Why is social media valuable?
What will be an ideal response?