Which of the following is not typically studied as part of an audience analysis?
A. audience members' physical and mental capabilities
B. audience members' income level
C. listeners' ethnic backgrounds
D. common stereotypes about audience members
Answer: D
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You would expect someone experiencing an emotional blend to ______.
a. want to listen with empathy to others’ feelings b. have difficulty identifying the causes of their emotions c. be influenced by someone else’s emotional state d. progress quickly through several emotions
In defining public relations problems, all of the following techniques are used to gather information except:
a) Environment monitoring b) Public relations audits c) Communication audits d) Agenda setting research
The process of interpreting a message is referred to as encoding.
Answer the following statement true (T) or false (F)
Which of the following factors contributes to the difficulty of building strong positive relationships in the workplace?
a. decreasing dependence on technology b. the friction between coworkers generated by office politics c. organizational cultures' encouragement of dynamic relationships d. the negative personal environment that workers create with negative attitudes about their job