Institute for Healthcare Improvement (IHI) proposed a process for quality improvement with steps known as "PDCA."

When explaining the steps to a group of nurses interested in improving the process of medication reconciliation for heart failure patients with high rates of recidivism, the instructor states:
a. P stands for process. Following a top-down flowchart provides the steps for reviewing patient medications taken at home compared to those prescribed during hospitalization.
b. D stand for deviation, which is an alteration in the expected drugs ordered.
c. C is for check if the process for change worked. Was there an improvement in accurate reconciliation? And what was learned? A stands for algorithm, which includes all steps of the process.
d. A stands for algorithm, which includes all steps of the process.


ANS: C
Correct: C stands for check if the change improved the process and what was learned.
Incorrect:
a. P stands for plan. The process is determined.
b. D stands for do, or implement.
d. A stands for act to standardized quality processes.

Nursing

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