Bryan is becoming increasingly defensive while
conversing with his co-worker. Bryan's co-worker just accused him of having an "attitude problem" and not being a "team player." Which verbal communication strategy did Bryan's co-worker violate?
A. Be genuine rather than manipulative.
B. Be flexible rather than rigid
C. Use descriptive language rather than evaluative language
D. Present yourself as equal rather than superior
Answer: C
You might also like to view...
Not wanting to “rub it in” around his friends, Greg shows much less happiness about getting accepted to law school than he really feels. Greg is ______.
a. masking an emotion b. neutralizing an emotion c. deintensifying an emotion d. overintensifying an emotion
Explain how you might use the conflict management skills of managing emotions, information, goals, and problems in the following situation:
You and your roommate agreed on a schedule and responsibilities for chores. At first, all went well. Then gradually, week after week, one excuse after another, your roommate began to fail to follow through. At first it was no big deal; a dish here, a sock there. But now your roommate has left dishes in the sink for three days and hasn't taken out the trash in a week. The bathroom is a mess, the shower especially. The last straw was the large blueberry stain in the middle of the living room floor. You can't take it anymore; you are furious. You've let it slide long enough and decide to let her know how you feel. What will be an ideal response
Benjamin Franklin demonstrated that financial independence, based on advertising sales and other nonofficial economic support, could lead to editorial independence for his newspaper, the
A. Pennsylvania Gazette. B. Publick Occurrences Both Forreign and Domestick. C. Boston News-letter. D. New-England Courant.
Books that are published soon after a well-publicized event are known as
A. instant books. B. pulp novels. C. e-books. D. trade books.