When listening to criticism, it is important for the speaker to __________.
A. listen with an open mind
B. defend his or her own actions
C. view the criticism as subjectively as possible
D. not question the critique under any circumstances
Answer: A
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Ingrid was sick of jokes, constant teasing, sexual comments, and a barrage of personal questions from colleagues. When these incidents first started happening, Ingrid just ignored them
But she'd had enough. The next sexually harassing behavior was met with "Look, I really don't appreciate that kind of talk so I wish you'd stop talking that way around me and show some respect." What kind of response strategy did Ingrid use? A. avoidance B. defusion C. negotiation D. confrontation
If you feel pressure to agree with your group's decision and fear being branded as disloyal if you do not, you are feeling the pressure
A. of unanimity. B. for conformity. C. to placate. D. to mindguard.
The penny press succeeded by appealing to better-off, fairly well-educated readers attractive to advertisers.
Answer the following statement true (T) or false (F)
If you whisper, it is okay to talk on a cell phone while attending a presentation.
Answer the following statement true (T) or false (F)