A brief overview at the start of your instructional message ________

A) will divert readers' focus from the directions that are the point of the message
B) is unnecessary in most cases, and will confuse readers
C) will help your audience understand when and why they need to use the instructions
D) will waste readers' time and distract them from the instructional aspect of the message
E) will give readers all the information they need and allow them to skip to the end of the message


Answer: C
Explanation: C) Good instructions allow the audience to understand the task and complete it accurately. Including a brief overview at the start of your message will help your audience understand when and why they need to use the instructions.

Business

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