Dylan’s office is small and has no window. In contrast, his boss has a large corner office with a beautiful view of the city. Dylan accepts that his boss has better office because his boss is higher in the hierarchy than Dylan is. This type of acceptance by Dylan is similar to how some societies accept ______, a dimension in Hofstede’s study of work values.
A. individualism–collectivism
B. masculinity–femininity
C. power distance
D. uncertainty avoidance
C. power distance
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The portion of the customer's purchasing that a company gets in its product categories is known as ________
A) customer-perceived value B) share of customer C) customer insight D) consumption function E) induced consumption
A manager in a garment manufacturing company decided to replace the plastic shopping bags currently used in his company with bags made of recyclable material
Consequently, he asked the operations officer to gather relevant information and send a list of alternatives to him. In the business buying process, the manager is preparing a(n) ________. A) problem statement B) general needs description C) supplier list D) proposal solicitation E) order-routine specification
Firms that reduce the price charged to a customer after the firm has delivered the goods and the customer has found them to be unsatisfactory or damaged issue a
a. sales return. b. sales allowance. c. sales discount. d. sales factor. e. sales price reduction.
Field service representatives are classified as a:
A) back office. B) hybrid office. C) front office. D) mid office.