If you devote your entire speech to what listeners already know, how have you failed to show respect for your listeners?
A. You failed to meet them where they are.
B. Your speech did not merit the audience's time.
C. You failed to respect cultural diversity.
D. You insulted listeners' intelligence or judgment.
Answer: D
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As vice president of a multinational corporation, Antonio is constantly aware of how long he has to get to his next meeting. He is most likely to display a(n) ______.
a. people-centered listening style b. action-centered listening style c. content-centered listening style d. time-centered listening style
Each of the following is a strategy for avoiding pseudoconflict EXCEPT:
A) Keep the conversation focused on the issues at hand. B) Check your perceptions. C) Listen between the lines. D) Establish a supportive rather than a defensive climate for conversation.
Answer the following statement(s) true (T) or false (F)
1. The workplace frame is one in which instrumental goals tend to dominate over relational goals. 2. Workplace culture, workplace groups, and workplace communities consist of thinking, reflective people who monitor their own behavior and try to reinvent a new style each day. 3. Most organizations try to create an atmosphere of friendliness and the valuing of customers by the use of such phrases as “Your call is very important to us.” 4. Clear relational connection and positions of power in the workplace are rarely established through the ways in which people talk with one another. 5. People derive much of their sense of identity from their job.
Explain the Circumplex Model and describe how a family can be balanced or unbalanced.
What will be an ideal response?