___________ is a technique that focuses on the customer when they are talking

Fill in the blank(s) with correct word


Active listening

Computer Science & Information Technology

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The ____ behavior creates a list box with a menu that contains hyperlinks.

A. Popup Message B. Go To URL C. Jump Menu/Go D. Set Hyperlink

Computer Science & Information Technology

In a table, to move back one cell, press the Shift+____ keys.

A. F6 B. Enter C. Tab D. Backspace

Computer Science & Information Technology

The Windows 7 DVD-ROM contains all the code for all editions of Windows 7

Indicate whether the statement is true or false

Computer Science & Information Technology

Bob is configuring egress filtering on his network, examining traffic destined for the Internet. His organization uses the public address range 12.8.195.0/24. Packets with which one of the following destination addresses should Bob permit to leave the network?

A. 12.8.195.15 B. 10.8.15.9 C. 192.168.109.55 D. 129.53.44.124

Computer Science & Information Technology