Mehrabian in a 1971 study offers statistics on what percentage of communication is considered Non Verbal (IE: body language). Which of the following percentages correctly represents the amount cited in the text for Non Verbal aspects of communication?

a. 7%
b. 55%
c. 38%
d. 67%
e. 88%


B

Social Work & Human Services

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Which of the following are considered to be group leadership skills?

a. establishing goals b. Intervening c. promoting interaction d. all of the above e. both (a) and (b) are correct

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Asking effective questions alters the need for attending

Indicate whether the statement is true or false

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Social and economic challenges for older adults in the U.S. include:

a) scarcity of television programming b) too many prescription drugs c) too many transportation alternatives d) declines in private pensions

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