You should ______________ wordy phrases
a. avoid
b. capitalize on
c. often use
d. repeat
a
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According to qualitative interviews with CEOs from around the globe, the personal narratives of CEOs related to exclusion often lead them to ______ different groups who are excluded.
a. separate from b. mentor c. interact with *d. empathize with
Which of the following journal entries has an effect on cash provided by (used in) operating activities?
A. Payment of interest on long-term notes payable. B. Sale of an investment. C. Bad debts expense. D. Depreciation expense.
A paragraph added to a policy that amends the original policy is called a(n)
A) a codicil. B) an umbrella clause. C) a floater. D) an endorsement.
Scout just began working at Orvis, a family-owned retail and mail-order business specializing in high-end fly fishing, hunting and sporting goods. Her manager has placed Scout in charge of monitoring the trends in repeat buying of current customers. Which method for determining the effectiveness of customer service would be most appropriate?
A. Hold time and abandonment rates B. Customer loyalty measurement C. Post-incident surveys D. Customer service website experience E. Perfect order rate