Bernie Ebbers, the former CEO of WorldCom, on trial for securities fraud and other crimes, offered as his defense that he did not know what his officers were doing.
A) Ebbers' defense is a valid one because there is no intent
B) Ebbers' defense is a valid one because there is no actus reus.
C) Ebbers can be held liable for the actions of employees.
D) Both a and b
C
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______ transitions use words that show how the idea that follows differs from the ones that precede it.
a. Chronological b. Contrasting c. Causal d. Complementary
Which of the following is true of pretrial diversion (PTD)?
A) The participant agrees to be supervised by the U.S. Probation Office. B) The participant signs an agreement with the government admitting guilt. C) The participant is necessarily prosecuted. D) It entitles the participant to a trial before a petit jury.
Research objectives are ________.
A. general research guidelines B. research dashboards C. conjectures regarding marketing outcomes D. solutions to be evaluated E. specific and measurable
What accesses organizational databases that track similar issues or questions and automatically generate the details to the CSR who can then relay them to the customer?
A. Contact center. B. Web-based self-service. C. Call scripting. D. None of the above.