What should the clerk do next?
Action One :
While the nurse sets up the AED, Cathy should continue CPR, stopping only when the AED tells her to.
Action Two:
While the nurse sets up the AED, Cathy should continue CPR, doing a pulse check before applying the AED.
Action One:
While the nurse sets up the AED, Cathy should continue CPR, stopping only when the AED tells her to.
FOR THE PATIENT
As the clerk began chest compressions immediately after calling the code, the patient survived the heart attack. He later expressed his gratitude to the clerk and to the practice personnel.
FOR THE PRACTICE
An internal review of the incident determined that the practice performed adequately in educating and testing its employees in emergency procedures, CPR, and AED usage. The practice gained several additional patients as a result of the grateful patient’s referrals.
FOR THE EMPLOYEE
The clerk was commended for her outstanding work, and this resulted in a superior performance review and pay raise.
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