A supervisor threatens to dismiss any member of the sales team who does not meet the sales quota by the end of the quarter. What type of power is this leader using?
a) Persuasive power
b) Coercive power
c) Reward power
d) Informational power
e) Expert power
ANS: b
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A. True B. False
Being audience-centered means that you should not give a speech that your audience would
disagree with. Indicate whether the statement is true or false
Identify three goals of speaking to inform
What will be an ideal response?
Ryan: I have noticed that when we talk, we start out calmly and then we both become defensive. How can we talk calmly without being defensive to solve this problem? In this statement, Ryan is using
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