The final task in designing a customer satisfaction survey is to:

a. design the reporting format and the data entry methods.
b. select the appropriate survey instrument.
c. define the sample frame, or target group from which the sample is chosen.
d. select the questions to be included in the survey.


a

Business

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What will be an ideal response?

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______ are universal trade terminology developed by the International Chamber of Commerce.

Fill in the blank(s) with the appropriate word(s).

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What will be an ideal response

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