An automated call distributor (ACD) is a combination of computer and telephone technology that can answer and greet callers, provide menus and route calls to specific agents or queues.
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Outlook's Calendar can convert words such as "yesterday" and "tomorrow" into the appropriate date.
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A function like pickRoom is hard to read with all the nested if statements. It can be made clearer with appropriate use of comments to explain what each section of the code is doing—checking the room, then checking the possible directions in the room. Add comments to pickRoom to make it easier to read.
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Using the Cut button completely removes data from its original location, while the Copy button leaves information in its original location.
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If you use the Direct Selection tool to select a single object within a set of grouped objects, you can apply a style to that object without it being applied to the other objects in the group.
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