Several nurses are discussing the Joint Commission's 2013 National Patient Safety Goals during a staff meeting. Which goal improves the effectiveness of communication among caregivers?
A) Conduct a verification process to confirm the correct procedure.
B) Transmit test results in a timely manner to the appropriate staff member.
C) Review a list of look-alike/sound-alike drugs used in the organization.
D) Use the client's room number as an identifier.
Answer: B
Transmitting test results in a timely manner to the appropriate staff member improves the effectiveness of communication among caregivers. Using the client's room number as an identifier is a passive technique that would not improve the accuracy of client identification. Conducting a verification process to confirm that the correct procedure for the correct client is to be performed is a way of improving the accuracy of client identification. Annually reviewing a list of look-alike/sound-alike drugs is done to improve the safety of use of medication in an organization, not to improve effective communication.
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